Who is Sunflower Support Coordination?

At Sunflower Support Coordination, we are dedicated to making a meaningful difference in the lives of individuals with disabilities and their families. Based in the heart of Toowoomba, we provide personalised, person-centred support coordination that empowers participants to pursue their goals and live the life they choose.

Just like a sunflower turns towards the sun to grow and thrive, our approach is centred on supporting each participant to move toward the opportunities that help them flourish. Our mission is to make each participant’s life easier, fairer, and more connected by maximising independence and encouraging active participation within their community.

We support participants to navigate the National Disability Insurance Scheme (NDIS), connect with the right services, and build the confidence needed to achieve their goals. Through an individualised, strengths-based approach, we recognise the unique abilities, needs, and aspirations of every person we support. By working collaboratively with participants, families, and service providers, we aim to create meaningful opportunities and lasting outcomes.

A bright yellow sunflower in bloom standing tall under a sunny blue sky with scattered clouds.

Our Values

  • Respect shapes every interaction we have with the people we support.

    • Valuing individuality
      We recognise that every person is unique, with their own goals, preferences and cultural background.

    • Dignity in support
      We treat every individual with dignity and ensure our actions always uphold their sense of self-worth.

    • Listening first
      We actively listen to clients and their families so their voices guide the support they receive.

  • We believe everyone deserves the opportunity to participate fully in their community.

    • Promoting participation
      We support people to access social, community, recreational and employment opportunities that matter to them.

    • Reducing barriers
      We work to identify and address barriers that may prevent people with disability from fully engaging in society.

    • Embracing diversity
      We value the different experiences, perspectives and identities of the people we support.

  • Trust is built through openness and honesty.

    • Clear communication
      We provide straightforward information about our services, processes and any associated costs.

    • Accountability
      We take responsibility for our actions and follow through on our commitments.

    • Accessible information
      We ensure clients have access to the information they need to make informed decisions about their supports.

  • We are committed to delivering reliable, person-centred support.

    • High standards
      Our team provides support that is professional, effective and tailored to each individual.

    • Continuous improvement
      We regularly review our work and learn from feedback to improve our services.

    • Person-centred approach
      We focus on each person’s goals, preferences and circumstances when delivering support.

Our Support Coordination Services

We provide personalised Support Coordination to help participants understand their NDIS plans, connect with the right services, and work towards their goals with confidence.

Our team works closely with participants, families, and service providers to create practical support networks that promote independence and community participation.

View our Services

Meet our Team

A picture of Sunflower Support Coordination Director - Louise Mann

Louise Mann

Director

Louie is a dedicated professional with extensive experience in disability support services, specialising in client relations, team leadership, and navigating the complexities of the NDIS. She has a proven track record of supporting participants and stakeholders with compassion, confidentiality, and a strong understanding of individual goals.

Committed to continuous learning, Louie stays up to date with developments in the disability sector to ensure the best outcomes for her clients. Her passion for supporting participants and her ability to lead and inspire teams make her a valuable asset in the field of support coordination.

A picture of Sunflower Support Coordination Support Coordinator - Nadine Schiefelbein

Nadine Schiefelbein

Support Coordinator

Nadine is a dedicated Support Coordinator who has been actively networking within the disability sector since 2022, building strong connections and gaining valuable industry insight. She has completed extensive training and certifications to strengthen her knowledge and ensure she provides high-quality support to participants.

Known for her respectful, honest, and reliable approach, Nadine is highly regarded by both participants and stakeholders. She is committed to supporting individuals to navigate the NDIS with confidence while working collaboratively to achieve positive and meaningful outcomes.

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